Platinum Exchange Program: Worth its weight in gold.
When you buy from GCC, you are buying direct from the manufacturer. If by some chance your GCC printer should have
a problem, and our technical support staff cannot solve the problem over the phone, we'll ship you a replacement printer
by FedEx delivery service for the next business day.* You simply return the printer at our expense. That means your
downtime is kept to a minimum. Between our superb tech support and Platinum Exchange, we know you'll get your job done
right on time.
*Printer must have been used in accordance with its specifications including monthly volume limits and total engine
life. Printer problem may also be resolved by shipment of a user installable part or software. Platinum Exchange does not
cover loss due to theft, abuse or physical damage. GCC may require the return of defective parts at GCC's expense. For further
details contact the GCC Helpline at 781-276-8620. Platinum Exchange available in USA only when purchased directly from GCC.